Work for us

Store Manager – Covent Garden

We are currently recruiting for an experienced full time Store Manager to lead our team at our Covent Garden store.

About Us
Orla Kiely is an iconic designer known for her contemporary blend of retro prints and ultra-feminine designs. Since establishing the Orla Kiely brand in 1997, her collection has grown to include a complete womenswear fashion line and accessories, as well as travel and homeware. Orla Kiely is a much-loved global brand with a presence in well-known retail outlets all over the world. We have two stores in London and one in New York, as well as a global website. Our design studio, head office and sales office are based in London.

Duties will include:
• Deliver the Orla Kiely concept and champion the brand in a professional manner
• Effectively manage the day to day operational and staffing requirements of the shop
• Ensure customer service is of the highest standards at all times from all members of the team
• Support and develop the Retail team to maintain the highest shop standards at all times
• Ensure staff rotas are prepared and communicated, with optimum cover during peak trading periods
• Ensure the shop is fully staffed at all times, taking into consideration any staff absences
• Manage recruitment and induction of employees against Company and shop criteria
• Ensure stock takes are carried out as required
• Ensure shops are compliant with Company policies and procedures
• Ensure the shop maintains excellent visual presentation which is consistent with Company guidelines
• Actively liaise, communicate and develop good relations with the team and Senior Management
• Carry out store administration efficiently on a daily basis
• Ensure inductions are completed for all new members of staff, with any ongoing training needs identified
• Ensure the staff manual is kept up to date and current, amending as required
• Maximise opportunities to drive sales and profit within the shop
• Attend Manager meetings as required

To be successful in this role you will:
• Have previous store management experience within the luxury retail industry
• Be commercially astute with strong market place knowledge
• Be proficient in MS Office
• Have proven ability to drive sales and team
• Have previous experience in dealing with performance management

You will also:
• Hold excellent people management and leadership skills
• Be instinctive and creative, with a flair for visual merchandising
• Have a presentable and professional appearance in order to represent the brand as an ambassador
• Be organised with good attention to detail
• Be a great team player who thrives in a fast paced environment
• Have a confident, calm and enthusiastic demeanour
• Possess exceptional communication skills

This is a great opportunity to develop your career and join a growing Company.

To apply, please forward your CV and covering letter to